Privacy Policy

  1. General Provisions This Privacy Policy describes how SkillForward collects, uses, stores, and protects personal data through its website. The site provides continuous professional growth for modern specialists in Canada. By using the site, users agree to the terms set out in this Policy.

  2. Contact Details
    Company Name: SkillForward
    Address: 2711 17 St SE, Calgary, AB T2G 3W2, Canada
    Phone: +14038500805
    Email: [email protected] Business Number: 458965325

  3. Scope of Policy This Policy applies to all visitors, users, and clients who access the website and related services. It covers data collected online through forms, email, and site tools.

  4. Categories of Data Collected We may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Billing details

  • Career data

  • Account login data

  • IP address

  • Device and browser data

  • Usage data

  1. Methods of Data Collection Data is collected when users:

  • Register on the site

  • Enroll in courses

  • Contact support

  • Subscribe to updates

  • Fill out forms

  • Use site features

Certain data may be collected by automated tools such as cookies and log files.

  1. Purpose of Data Processing Personal data is processed for the following purposes:

  • To provide training services

  • To manage user accounts

  • To process enrollments

  • To respond to inquiries

  • To send service updates

  • To improve site content

  • To meet legal duties

  1. Legal Basis for Processing Under GDPR If you are located in the European Economic Area, data processing is based on:

  • User consent

  • Performance of a contract

  • Legal obligation

  • Legitimate interest related to service delivery and site security

  1. User Rights Under GDPR Users in the European Economic Area have the right to:

  • Access their personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data transfer

  • Withdraw consent at any time

Requests may be sent to [email protected].

  1. Data Sharing Personal data may be shared with:

  • Service providers who assist with site hosting and support

  • Payment processors

  • Legal authorities when required by law

All third parties process data only for defined purposes and under duty of care.

  1. International Data Transfers Data may be stored or processed outside Canada. When data is transferred to other regions, appropriate safeguards are applied in line with GDPR and Canadian privacy law.

  2. Data Retention Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy, meet legal duties, resolve disputes, and enforce agreements.

  3. Data Security We apply technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration. Access to data is limited to authorized staff.

  4. Cookies Policy The website uses cookies and similar tools to improve user experience and analyze site traffic. Cookies may include:

  • Essential cookies for site operation

  • Analytics cookies to review site usage

  • Preference cookies to remember user settings

Users can manage cookie settings through their browser. Disabling certain cookies may affect site function.

  1. Third Party Links The site may contain links to external websites. SkillForward is not responsible for the privacy practices of third party sites. Users are advised to review the privacy policies of external services.

  2. Children’s Data The website is intended for adult professionals. We do not knowingly collect personal data from children. If such data is identified, steps will be taken to remove it.

  3. Changes to This Policy This Privacy Policy may be updated to reflect changes in legal or operational requirements. Updated versions will be published on the website.

  4. Complaints and Supervisory Authority Users in Canada may contact the Office of the Privacy Commissioner of Canada if they believe their data rights have been violated. Users in the European Economic Area may contact their local data protection authority.

  5. Consent By using the SkillForward website and services, users acknowledge that they have read and understood this Privacy Policy and agree to the processing of their personal data as described above.